Thank you for visiting and shopping at http://www.bumbleberryfarms.com. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Please note: Delivery services are telling us that due to the Covid-19 pandemic, shipping volumes are higher than normal. While this could delay delivery by a few day; most delivery services are working 6 days a week. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Free Shipping Exclusions Though rare, free shipping exclusions will be noted at the product page level. This is usually due to an already deeply discounted rate on the products. Shipment to P.O. boxes or APO/FPO addresses Bumbleberry Farms ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Damages Bumbleberry Farms is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy We currently do not ship outside the U.S. Returns Policy We strive to make your experience a happy one. All food sales are final. However, if your goods arrive not as described, please contact us within 14 days of receipt of the goods for a replacement or full refund. If your products are damaged in shipment, please contact the delivery service to file a claim. We advise that you hold on to your damaged goods, photographing them to provide to the carrier as proof of damage.